Chapter 9: Your Professional Care Team

133  live longer and healthier: “Interpersonal Continuity of Care and Care Outcomes: A Critical Review,” Annals of Family Medicine, March 2005, https://www.annfammed.org/content/3/2/159.

133  Dr. Jennifer DeVoe: https://www.ohsu.edu/providers/jennifer-e-devoe-md.

133  Oregon Health & Science University: https://www.ohsu.edu/.

134  Knoema: “US Population by Age and Generation in 2020,” Knoema, April 16, 2020, https://knoema.com/infographics/egyydzc/us-population-by-age-and-generation.

134  Accenture: Accenture 2019 Digital Health Consumer Survey, Accenture, March 2020, https://www.accenture.com.

135  sobering report: The Economic Consequences of Millennial Health, Moody’s Analytics and Blue Cross Blue Shield Association, November 6, 2019, https://www.bcbs.com/the-health-of-america/reports/how-millennials-current-and-future-health-could-affect-our-economy.

135  emotional retelling: “Dad’s Last Week,” Annals of Family Medicine, May 2016, http://www.annfammed.org/content/14/3/273.full.pdf+html?.

135  ranked 27th out of 36: “Doctors.” OECD Data, https://data.oecd.org/healthres/doctors.htm.

136  predicts: “New Findings Confirm Predictions on Physician Shortage,” Association of American Medical Colleges, April 23, 2019, https://www.aamc.org/news-insights/press-releases/new-findings-confirm-predictions-physician-shortage.

136  reported: “Geisinger’s med school to provide free tuition for primary-care students,” Modern Healthcare, November 6, 2019, https://www.modernhealthcare.com/physicians/geisingers-med-school-provide-free-tuition-primary-care-students.

137  UpToDate: https://www.uptodate.com/home.

138  Beth Bortz: “Meet our team,” Virginia Center for Health Innovation, https://www.vahealthinnovation.org/our-team/.

138  direct primary care: “Direct Primary Care Gaoms Ground as Employer Strategy,” Mercer, July 9. 2020, https://www.mercer.us/our-thinking/healthcare/.

139  concierge medicine: “What to Know About Concierge Medicine,” AARP, April 25, 2019, https://www.aarp.org/health/conditions-treatments/info-2019/what-to-know-about-concierge-medicine.html.

139  Accountable care organizations: “Accountable Care Organizations (ACOs): General Information,” U.S. Centers for Medicare & Medicaid Services, https://innovation.cms.gov/initiatives/ACO/.

140  Ambulatory Surgical Center: “ASC Quality Reporting,” U.S. Centers for Medicare & Medicaid Services, https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/ASC-Quality-Reporting/index.html.

141  Affordability concerns: “Health Insurance Affordability Concerns and Health Care Avoidance Among US Adults Approaching Retirement,” Journal of the American Medical Association (JAMA), February 7, 2020, https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2760437.

142  formally asked: “Implementation of Financial Education Curriculum for Medical Students and Physicians in Training,” American Medical Association, October 2019, https://www.ama-assn.org/system/files/2019-10/i19-refcomm-c-addendum.pdf.

142  Dr. Caroline Sloan: https://medicine.duke.edu/faculty/caroline-sloan-md.

142  The 7 Habits of Highly Effective Cost-of-Care Conversations: “The 7 Habits of Highly Effective Cost-of-Care Conversations,” Annals of Internal Medicine, May 7, 2019, https://annals.org/aim/fullarticle/2732826/7-habits-highly-effective-cost-care-conversations.

144  surging growth: “Implications of the Rapid Growth of the Nurse Practitioner Workforce in the US,” Health Affairs, February 2020, https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2019.00686.

145  National Association of Free & Charitable Clinics: http://www.nafcclinics.org/.

145  searchable directory: “Find Free/Low-Cost/Sliding Scale Clinics,” NeedyMeds, https://www.needymeds.org/free-clinics-branch.