Chapter 9: Your Professional Care Team

133  live longer and healthier: “Interpersonal Continuity of Care and Care Outcomes: A Critical Review,” Annals of Family Medicine, March 2005,

133  Dr. Jennifer DeVoe:

133  Oregon Health & Science University:

134  Knoema: “US Population by Age and Generation in 2020,” Knoema, April 16, 2020,

134  Accenture: Accenture 2019 Digital Health Consumer Survey, Accenture, March 2020,

135  sobering report: The Economic Consequences of Millennial Health, Moody’s Analytics and Blue Cross Blue Shield Association, November 6, 2019,

135  emotional retelling: “Dad’s Last Week,” Annals of Family Medicine, May 2016,

135  ranked 27th out of 36: “Doctors.” OECD Data,

136  predicts: “New Findings Confirm Predictions on Physician Shortage,” Association of American Medical Colleges, April 23, 2019,

136  reported: “Geisinger’s med school to provide free tuition for primary-care students,” Modern Healthcare, November 6, 2019,

137  UpToDate:

138  Beth Bortz: “Meet our team,” Virginia Center for Health Innovation,

138  direct primary care: “Direct Primary Care Gaoms Ground as Employer Strategy,” Mercer, July 9. 2020,

139  concierge medicine: “What to Know About Concierge Medicine,” AARP, April 25, 2019,

139  Accountable care organizations: “Accountable Care Organizations (ACOs): General Information,” U.S. Centers for Medicare & Medicaid Services,

140  Ambulatory Surgical Center: “ASC Quality Reporting,” U.S. Centers for Medicare & Medicaid Services,

141  Affordability concerns: “Health Insurance Affordability Concerns and Health Care Avoidance Among US Adults Approaching Retirement,” Journal of the American Medical Association (JAMA), February 7, 2020,

142  formally asked: “Implementation of Financial Education Curriculum for Medical Students and Physicians in Training,” American Medical Association, October 2019,

142  Dr. Caroline Sloan:

142  The 7 Habits of Highly Effective Cost-of-Care Conversations: “The 7 Habits of Highly Effective Cost-of-Care Conversations,” Annals of Internal Medicine, May 7, 2019,

144  surging growth: “Implications of the Rapid Growth of the Nurse Practitioner Workforce in the US,” Health Affairs, February 2020,

145  National Association of Free & Charitable Clinics:

145  searchable directory: “Find Free/Low-Cost/Sliding Scale Clinics,” NeedyMeds,