Chapter 8: Your Personal Care Team

115  Health care: Trudy Lieberman, Consumer Reports Complete Guide to Health Services for Seniors (Three Rivers Press, 2000),

115  read it online: “Health Care Journalist Struggles to Navigate Her Own Health Crisis,” Tarbell, February 25, 2019,

119  free patient access: “UpToDate Subscriptions for Patients and Caregivers,” Wolters Kluwer,

120  PatientsLikeMe:

120  The Patient Will See You Now: Eric Topol, MD, The Patient Will See You Now: The Future of Medicine Is in Your Hands (Basic Books, 2016),

120  WEGO Health:

121  community standards: “Community Standards,” Facebook,

122  National Finance Resource Directory: “National Finance Resource Directory,” Patient Advocate Foundation,

123  Center for Improving Value in Health Care:

124   2018 study: “Assessment of US Hospital Compliance with Regulations for Patients’ Requests for Medical Records,” Journal of the American Medical Association (JAMA), October 5, 2018,

125  Prepare for Your Care:

125  downloaded for your state: “Downloading Your State’s Advance Directive,” National Hospice and Palliative Care Organization,

126  Social Security: “Form SSA-1696—Appointment of Representative,” U.S. Social Security Administration,

126  Medicare: “Appointment of Representative,” U.S. Centers for Medicare & Medicaid Services,

127  state directory: “Click a state for more information,” National POLST Paradigm,