Chapter 3: Employers Get to Work on Health Care

34  article: “How Employers Are Fixing Health Care,” Harvard Business Review, March, 2019, https://hbr.org/cover-story/2019/03/how-employers-are-fixing-health-care.

34  Health Affairs: “Self-Insured Employers Are Using Price Transparency To Improve Contracting With Health Care Providers: The Indiana Experience,” Health Affairs, October 7, 2019, https://www.healthaffairs.org/do/10.1377/hblog20191003.778513/full/.

35  Rosen Hotels & Resorts: https://www.rosenhotels.com/.

35  RosenCare: https://www.rosencare.com/.

35  employer insurance premiums: “Average Annual Single Premium per Enrolled Employee for Employer-Based Health Insurance,” Kaiser Family Foundation, 2018, https://www.kff.org/other/state-indicator/single-coverage/.

36  was updated: Paul Starr, The Social Transformation of American Medicine: The Rise of a Sovereign Profession and the Making of a Vast Industry, 2nd ed. (New York: Basic Books, 2017), https://www.amazon.com/Social-Transformation-American-Medicine-Profession/dp/0465093027/.

37  Haven: https://havenhealthcare.com/.

37  Lisa Woods: “The Future of Healthcare with Lisa Woods, US Strategy and Design for Walmart,” Thrive Global, February 18, 2020, https://thriveglobal.com/stories/the-future-of-healthcare-with-lisa-woods-senior-director-of-strategy-and-design-for-u-s-benefits-at-walmart/.

37  her and company CEO Doug McMillon: “World’s 50 Greatest Leaders,” Fortune, 2019, https://fortune.com/worlds-greatest-leaders/2019/doug-mcmillon-lisa-woods/.

38  Covera Health: https://www.coverahealth.com/.

38  Grand Rounds: https://grandrounds.com/.

40  wrote in early 2020: “Self-Insured Companies Do No Better on Cost Control,” Axios, January 27, 2020, https://www.axios.com/employers-health-care-insurance-costs-57f06e79-dbb8-4233-898d-f5fd7664d201.html.

42  Crossover Health: https://crossoverhealth.com/.

44  annual outlook: “National Business Group on Health Identifies Six Open Enrollment Trends for 2020,” Business Group on Health, September 25, 2019, https://www.businessgrouphealth.org/who-we-are/newsroom/press-releases/identifies-six-open-enrollment-trends-for-2020.

44  sixteen Walmart COE providers: “The 16 Health Systems to Which Walmart Sends Employees for Care,” Becker’s Hospital Review, May 21, 2019, https://www.beckershospitalreview.com/strategy/the-16-health-systems-where-walmart-sends-employees-for-care.html.

44  Optum: https://www.optum.com/.

45  Rally: https://health.werally.com/partner/optum/optum_360/register/.

46  are booming: “2019: The Year We Learned to Love Instability,” Mercer, January 7, 2020, https://www.mercer.us/our-thinking/healthcare/2019-the-year-we-learned-to-love-instability.html.

46  Anthem’s: “Say Hi to Sydney, Anthem’s Mobile App,” Anthem, November 25, 2019, https://www.anthem.com/ca/blog/member-news/sydney-app-anthem-ca/.

46  Aetna’s: “Health is the Real Win,” Aetna, https://www.attainbyaetna.com/.

46  digital health care: “Health on Demand,” U.S. Report, Mercer, February 2020, https://www.mercer.us/our-thinking/health/mercer-marsh-benefits-health-on-demand.html.

49  Motion: https://www.unitedhealthcaremotion.com/.

49  Healthcare Bluebook: https://www.healthcarebluebook.com/.

49  Health Care Cost Institute: https://www.healthcostinstitute.org/.