Chapter 16: When Consumers Make the Call

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258  spring 2020 article: “Direct-to-consumer digital health,” The Lancet, April 2020, https://www.thelancet.com/journals/landig/article/PIIS2589-7500(20)30057-1/fulltext.

258  author Eric Topol: Eric Topol, MD, The Patient Will See You Now: The Future of Medicine Is in Your Hands (Basic Books, 2016), https://www.amazon.com/Patient-Will-See-You-Now/dp/0465040020/.

258  late 2019 report: The Economic Consequences of Millennial Health, Moody’s Analytics for the Blue Cross Blue Shield Association, September 2019, https://www.bcbs.com/sites/default/files/file-attachments/health-of-america-report/HOA-Moodys-Millennial-10-30.pdf.

259  Modernizing Medicine: https://www.modmed.com/.

259  Its findings: “How Millennials Are Reshaping Healthcare’s Future,” KaufmanHall, 2019, https://www.kaufmanhall.com/ideas-resources/ebook/how-millennials-are-reshaping-healthcares-future.

260  MDLIVE: https://www.mdlive.com/.

260  mid-2019 list of telehealth providers: “275+ Telehealth Companies to Know | 2019,” Becker’s Hospital Review, June 28, 2019, https://www.beckershospitalreview.com/lists/275-telehealth-companies-to-know-2019.html.

260  Amwell: https://business.amwell.com/.

260  Doctor on Demand: https://www.doctorondemand.com/.

260  HeyDoctor: https://www.heydoctor.com/.

260  Teladoc: https://www.teladoc.com/.

261  One Medical: https://www.onemedical.com/.

262  Bind: https://www.yourbind.com/.

266  investing a billion dollars: “Walgreens to Open Doctors’ Offices at Its U.S. Stores,” Wall Street Journal, July 8, 2020, https://www.wsj.com/articles/walgreens-to-open-doctors-offices-at-its-u-s-stores-11594209601.

266  extensive list: “Services,” minute clinic, CVS Pharmacy, CVS, https://www.cvs.com/minuteclinic/services.

268  summary of prices: “Summarized Pricing List for Dallas, GA Store #3403,” https://corporate.walmart.com/media-library/document/walmart-health-center-summarized-pricing-list/_proxyDocument?id=0000016d-26f0-da5a-ab7d-26fb9d760000.

270  Patient Rights Advocate: https://www.patientrightsadvocate.org/.